To ensure that you always have a pleasant experience on our platform has been one of the most important task for our team.
Prior to this update, we understand it is a spoiler for you to wait for 24 hours to get your eKYC approved. We appreciate your patience all this while.
That is why our team has been working tirelessly for the past three (3) weeks to bring you an all-new experience eKYC verification by implementing “state-of-the-art” Artificial Intelligence (AI) facial recognition, OCR technology and Liveness Detection powered by Jumio, a pioneer in EKyc technology base in Singapore.
What is eKYC and why should you do it?
eKYC is an online process of identifying and verifying the identity of our users. This is a guideline set by the Central Bank of Malaysia (BNM), thus our users are required to complete a one-time eKYC process during registration. This process will also protect your account from any unauthorized usage.
What does this update mean for you?
This update will reduce your eKYC approval time from 24 hours down to 3-5 minutes. Providing you a faster and more pleasant experience during your registration and allowing you to access the full functionality of our system.
How does it work?
Before you begin your eKYC verification process, make sure that you have the following items with you:
You will be redirected to start your eKYC verification process after you have successfully verified your mobile TAC code. You just need to complete the following 3 steps to submit for verification:
Once done, click submit and we will start verifying your document. This process usually takes up to 5 minutes and we will notify you of the result via email. You can view our full registration step here.
*Note: All your information is protected under Personal Data Protection Act (PDPA) and will not be shared with any third party.
If You are Registering for Business Account
For Business Account, you are required to perform an additional step that is to upload your SSM document for verification before you can start to make any payment. This verification process will take up to 24 hours. However, you can always speed up this process by contacting our LiveChat support.
We hope that with these updates, your journey on jomSETTLE platform will be a pleasant one. Thank you for being with us and we will notify you again of any future updates.
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To ensure that you always have a pleasant experience on our platform has been one of the most important task for our team.
Prior to this update, we understand it is a spoiler for you to wait for 24 hours to get your eKYC approved. We appreciate your patience all this while.
That is why our team has been working tirelessly for the past three (3) weeks to bring you an all-new experience eKYC verification by implementing “state-of-the-art” Artificial Intelligence (AI) facial recognition, OCR technology and Liveness Detection powered by Jumio, a pioneer in eKYC technology base in Singapore.
What is eKYC and why should you do it?
eKYC is an online process of identifying and verifying the identity of our users. This is a guideline set by the Central Bank of Malaysia (BNM), thus our users are required to complete a one-time eKYC process during registration. This process will also protect your account from any unauthorized usage.
What does this update mean for you?
This update will reduce your eKYC approval time from 24 hours down to 3-5 minutes. Providing you a faster and more pleasant experience during your registration and allowing you to access the full functionality of our system.
How does it work?
Before you begin your eKYC verification process, make sure that you have the following items with you:
You will be redirected to start your eKYC verification process after you have successfully verified your mobile TAC code. You just need to complete the following 3 steps to submit for verification:
If You are Registering for Business Account
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MAZER FINTECH SDN. BHD. (1332779-U)
A1-13A-2, Arcoris Business Suite, Block A1, No 10,
Jalan Kiara, Mont Kiara 50480, Kuala Lumpur, Malaysia.
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MAZER FINTECH SDN. BHD. (1332779-U)
A1-13A-2, Arcoris Business Suites, Block A1, No 10, Jalan Kiara, Mont Kiara 50480, Kuala Lumpur, Malaysia.
care@jomsettle.com
Terms & Conditions | Privacy Policy © 2023 Mazer Fintech Sdn Bhd. All right reserved.
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